Privacy policy

Last Updated: 1 August 2026

At Biozenvora, protecting your privacy is one of our highest priorities. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or place an order.

Information We Collect

We may collect the following information:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Order Information
  • IP Address
  • Browser and Device Information
  • Customer Support Communications

All payment transactions are securely processed through trusted third-party payment providers. We do not store your payment card details.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Process secure payments
  • Arrange shipping and delivery
  • Send order confirmations and tracking updates
  • Respond to customer enquiries
  • Improve our website and services
  • Prevent fraud and unauthorised activity
  • Comply with applicable legal obligations

Cookies

Our website uses cookies to improve website functionality, remember your preferences, analyse website traffic, and enhance your browsing experience.

You can manage or disable cookies through your browser settings at any time.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, misuse, disclosure, alteration, or loss.

Your Rights

Subject to applicable UK data protection laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your personal data
  • Restrict certain processing activities
  • Object to data processing where permitted by law

If you wish to exercise any of these rights, please contact our customer support team.

Business Address

Biozenvora
6A Vigo St
London W1S 3HF
United Kingdom